All Systems Operational

About This Site

Welcome to AMAG Technology Symmetry Connect & Guest SaaS Status Page

Here you will find real-time information about the services which AMAG provide and that of the partners we use. In addition further information about Maintenance work will be shared here.

You can subscribe to this page and any updates will be pushed out to you.

Shared Elements Operational
System Login Page Operational
Guest Operational
Guest Check-in Process Operational
Email Partner Operational
mailgun Outbound Delivery Operational
mailgun SMTP Operational
Text/SMS Partner Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC
Scheduled - As part of our continuous improvements, the application release update 2.9.0 will be applied on Wednesday 14th October between 08:00 and 09:00 UTC.

Downtime is not expected during this time-window while the update is applied.

Please contact support if you experience any issues or have any questions.

Thank you in advance for your patience while we improve the service.

Oct 12, 12:39 UTC

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.